[Resolved]  SBI Life Insurance — excess refund not being credited policy no.[protected] and [protected]

Address:Mumbai City, Maharashtra

Sir, My SBI Life policy No.[protected] and [protected]. I am intimated about excess refund and requested to submit required douments for direct credit into my bank account. IN compliance with their letters I submitted required documents to the nerest SBI Life Branch, i.e Tuticorin SBI Life Branch on 26.4.2018. They informed me that the excess refund would be credited into bank account within 15 days. But not yet credited till date. It is brought to SBI Life complaint mail. They replied me you amount would be credited shortly Case ID09128141 and Case ID 09151481 dated 14.6.2018. Till date my excess refund not credited. SBI Life serice is very much disappointing me. Unfortunately I have taken one short term policy from SBI Life recently. Kindly request you to take necessary action to give direct credit the excess amount into my bank account.
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Customer,

We acknowledge your concern. Our team will connect with you shortly for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care
Dear Customer,

Our officials tried calling you on your recorded mobile number multiple times, but unable to contact you. We request you to mail us your detailed query on our official email address - [protected]@sbilife.co.in.

Thanks & Regards,
SBI Life Insurance - Customer Care

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