[Resolved] SBI Life Insurance — non-receipt of refund

Naba Gopal Sinha

from Kolkata, West Bengal

Address:

713102

Is money safe with the custody of sbi group of companies? This crucial point now comes ahead following an incident may be had as here-in-under:
Mr. Nipun sharma of sbi life sent an e-mail to me that as per my request id 9301795, the refund for cancellation of proposal no.1har109048 has been deposited into the a/c no. Sbin[protected] which is not at all of mine, as such your esteemed institution usually transit one's deposit into other's a/c which is not at all concerned. Alas!!! What i experienced???
Notwithstanding, you are, fervently, requested to deposit the sum including interest accrued therein into my a/c within today positively wherefrom the aforesaid proposal sum was deducted on the 10th day of june, 2018.
Naba gopal sinha [protected]

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Aug 30, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Jul 25, 2018

Updated by Naba Gopal Sinha SBI Life Proposal No.1HAR109048
After cancelling proposal No.cited above SBI Life informed me that the net sum 7500/-has been deposited into A/C No.IFSC Code:SBIN[protected] which does not belong to me at all but may be of IFSC CODE : SBIN0002033 where my A/C No.[protected] is lying and from which the proposal sum was deducted on 10th June, 2018. Perhaps after depositing with the aforesaid IFSC Code, the refund sum should immediately be transferred into my A/C No.
You are, fervently, requested to look into the matter and transfer the refund sum into my A/C immediately.
Naba Gopal Sinha [protected]

Jul 25, 2018

Updated by Naba Gopal Sinha Proposal no. 1HAR109048
It is a matter of great disappointing that despite sending 33 numbers of reminder mails in connection with disbursement of sum into the sourcing Account after cancellation of Proposal No.cited above, no fruitful response at least status report has yet been acknowledged by me from an esteemed concern like SBI. Now palpably let me know whether I committed any crime depositing the sum inadvertently through online process ? If so, then please intimate me about the forfeit of the sum in token of crime.But having gathered an awesome experience I must think for a several times before investing in any mode of Scheme of SBI in the days to come ahead.
Your prompt reply to this corollary is earnestly solicited.
Thanks a lot in anticipation.
Naba Gopal Sinha [protected]

Jul 25, 2018

Updated by Naba Gopal Sinha ATTN: Tania Chandra
Dear Tania Madam,
With reference to SR No.9266223 & Request ID 1178210 in connection with closure of SBI Life Proposal Number 1HAR109048, I fervently request you to that the sum of Rs.2500/- plus interest accrued therein may please be credited to my savings A/C immediately since I am in crying need of having so to meet a major medical expenses.

Verified Support

Jul 27, 2018

State Bank of India [SBI] Customer Care's response Dear Naba,

We acknowledge your concern. Our team will connect with you shortly for further discussion.

Thanks & Regards,
SBI Life Insurance - Customer Care

Verified Support

Jul 30, 2018

State Bank of India [SBI] Customer Care's response Dear Naba,

We tried calling you multiple times on the provided mobile number ending with 6073 however, we were unable to connect with you.

Please note that your premium was received through online mode. Hence, payment has been reversed back to the source and we request you to check your subsequent statement once.

Thanks & Regards,
SBI Life Insurance - Customer Care