[Resolved] SBI Life Insurance

[Resolved] SBI Life Insurance — OTP issue

R raghu4477 from NIZAMABAD, Andhra Pradesh Feb 18, 2022 Feb 21, 2022 This thread was updated on Feb 21, 2022

Hi Sir / Madam, am not receiving OTP in mobile in order to create online user ID for my policy. Many times tried but no result & tried to contact customer support also failed. Do reply me @ [protected]@gmail.com / [protected] Was this information helpful? No (0) Yes (0)
Feb 22, 2022 Complaint marked as Resolved Hi Sirs, They (SBI Team) have sent required OTP to my email instead to mobile.
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State Bank of India [SBI] Customer Care

from Mumbai, Maharashtra

Feb 21, 2022

Dear Sir,

We are here to help you. For us to be able to attend to your concerns swiftly, we would request you to mail us with your detailed concern, SBI Life Insurance policy number and contact details on our official email address - [protected]@sbilife.co.in. Kindly mention the policy number in the subject.

Upon mailing us, you shall receive an auto-generated 8-digits case id number starting with 17, e.g. 17xxxxxx.

Kindly provide us with this case id here so that we can assign one of our customer service officials for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care

raghu4477's [Complaint's author] reply, Feb 22, 2022

Hi SBI Team,

Thanks for your action towards resolving the issue.

Regards,
Raghu Goud Angala