SBI Life Insurance — Payment receipt not generated

Address:SBI life insurance, near Bus stand, Hoshiarpur-146001, Punjab

Hello sir, m name is navalpreet kaur w/o simranjeet singh, currently we have 2 SBI life insurance policy with us. every year we paid the amount well within time or most of the time before due date. In year 2023, our premium due date was 18.10.2023 and we paid the amount sum of Rs. 42, 950 on dated 11.10.2023 through your link which sent by your sms facility every year. once i clicked and fill all the relevant formalities as usual, the amout of rs.42, 950 was deducted from my SBI account number, whoso detail as follows and bank statement is also attached for your reference, but i could not get receipt of amount paid. the matter has already been conveyed to local SBI life insurance Hoshiarpur, near Bus stand Hoshiarpur, Punjab-146001 office through written request in month of october but till date 23.01.2024 my issue was not sought out.
policy number: 1N[protected]
Name:Navalpreet kaur w/o Simranjeet Singh
payment made through: link provided by SMS through SBI life
SBI account detail: attached
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