[Resolved] SBI Life Insurance Pvt. Ltd — Complaint for fraud agent: policy no:[protected] | |||||
Hello Sir/Madam, I would like to complaint about fraud agent you have in SBI life insurance. I had taken SBI SUBH NIVESH policy on dated 17th Feb 2015. Below are the policy details: Customer no: 38103261 Policy no:[protected] Agent details: Mrs. Sangeeta Thukral(IA Code:[protected] Phone no: +91 [protected] Agent told me that you need to pay 50000rs for 7 years and you will get approx amount of 6 lakhs rupee after 7 years of maturity. But when I received policy document it is mentioned that you need to pay 50000 rs for 8 years and you will get approx 5 lakhs rupee after maturity. At that time I called agent from which I buy this policy and they told me that they will correct soon. I believed on agents word but they didn't corrected this. Due to my job i need to traveled a lot. Due to this I am unable to complaint to SBI customer care. When I visited SBI life insurance office at Borivali west Mumbai, they told me that they can not do any thing on this and they will not do refund of the amount. Request you to look on this on urgent priority as I need my money back. This is totally fraud done by agent Regards, Hardik Patel +91 [protected] Was this information helpful? | |||||
Complaint marked as Resolved
State Bank of India [SBI] customer support has been notified about the posted complaint. Verified Support Dec 14, 2015 State Bank of India [SBI] Customer Care's response Dear Customer, We regret the inconvenience caused to you. As per your telephonic conversation held with our official, we will get back to you shortly. Thanks & Regards, SBI Life - Customer Care. Verified Support Jan 13, 2016 State Bank of India [SBI] Customer Care's response Dear Customer, Your issue have been addressed and a detailed reply has been sent to your registered email Id. For any further assistance please contact us at our Toll Free No.[protected] or write to us at [protected]@sbilife.co.in Thanks & Regards, SBI Life - Customer Care | |||||
 2 Comments | |||||
Comments
Mis Behaviour of the Agent Name : Shekhar Tiwari (karan.[protected]@SBIGeneral.in)
Mis Behaviour of the Agent Name : Shekhar Tiwari and s=co employee (karan.[protected]@SBIGeneral.in) ...Agent used abusive language ...due to which policy was taken from policy bazar... If you can contact me I have proof and recording...Please taken serious action...He will destroy the SBI image in the market.
Policy Details in the last Policy
MY MOBILE NO : [protected]
Policy Number : [protected] Policy Servicing Branch : New Delhi
Insured Name : Mr.PRABHAT KREER
Business or Profession : Profession
Address : A-7, IIND FLOOR, , ,
Rana Pratap Bagh, Delhi,
North Delhi-110007,
Intermediary Name : Hema Upadhyay Intermediary Code : 0014540
Contact Details : Mobile No : +91-[protected] Landline No :
Mis Behaviour of the Agent Name : Shekhar Tiwari and s=co employee (karan.[protected]@SBIGeneral.in) ...Agent used abusive language ...due to which policy was taken from policy bazar... If you can contact me I have proof and recording...Please taken serious action...He will destroy the SBI image in the market.
Policy Details in the last Policy
MY MOBILE NO : [protected]
Policy Number : [protected] Policy Servicing Branch : New Delhi
Insured Name : Mr.PRABHAT KREER
Business or Profession : Profession
Address : A-7, IIND FLOOR, , ,
Rana Pratap Bagh, Delhi,
North Delhi-110007,
Intermediary Name : Hema Upadhyay Intermediary Code : 0014540
Contact Details : Mobile No : +91-[protected] Landline No :
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+91 22 6191 0000 [Corporate Office]
Natraj, M.V. Road & Western Express Highway Junction, Andheri (East), Mumbai, Maharashtra, India - 400069
Mis Behaviour of the Agent Name : Shekhar Tiwari and s=co employee (karan.[protected]@SBIGeneral.in) ...Agent used abusive language ...due to which policy was taken from policy bazar... If you can contact me I have proof and recording...Please taken serious action...He will destroy the SBI image in the market.
Policy Details in the last Policy
Policy Number : [protected] Policy Servicing Branch : New Delhi
Insured Name : Mr.PRABHAT KREER
Business or Profession : Profession
Intermediary Name : Hema Upadhyay Intermediary Code : 0014540
Contact Details : Mobile No : +91-[protected] Landline No :