[Resolved]  SBI Life Insurance — sbi policy number [protected]

Address:Thane, Maharashtra, 401101

I have been regularly paying my Policy premium against SBI Policy number [protected] till around Feb 2017 via ECS from my Citi Bank account.

Since i had to change my job, i had requested for a bank account change from CitiBank to HDFC bank via SBI defined process ( filled forms and submitted all required documents, cancell cheques etc...) I had also submitted cheque of Rs.60, 000/ at the time of Bank change as asked by SBI .

My bank account got changed in the month of March 2017 already but they had not started my ECS with no communication / intimation to me. I had started my follow up since than and have not been getting any response from them. Now my policy has lapsed and i am asked to pay all the balance amount in on shot which is around 1.6 L and that is not possible for me.

There is no mistake of lags from my side but there was a mistake and lapse from SBI, i am now in a situation where i had to pay such a huge amount for no fault of mine. I would like to raise a compliant against SBI to get my money back or get some relaxed payment options.
Was this information helpful?
No (0)
Yes (0)
Jun 6, 2018
Complaint marked as Resolved 
I had been taking to below people from SBI so far. You may talk to them Abhay Das - 9769696131 from SBI Nameetha - 9833105852 from SBI Sandeep Name - 022 28924009 from SBI Please do not close this request without my consent. I am reachable on my mobile Number 9819428181
State Bank of India [SBI] customer support has been notified about the posted complaint.
Jun 06, 2018
Updated by Amit_h_Shah
You can call me for any more queries on my cell [protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    SBI Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    SBI Life Insurance Phone
    +91 22 6191 0000 [Corporate Office]
    SBI Life Insurance Address
    Natraj, M.V. Road & Western Express Highway Junction, Andheri (East), Mumbai, Maharashtra, India - 400069
    View all SBI Life Insurance contact information