SBI Life Insurance — [protected]

Rajesh sahukari

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 500090

I have taken the above said policy..this policy was given with complete false information, i have enquired regarding this policy and came to know because of advisor benfit, policy was given to me..Then i opted for FLC on 17-08-18, as per FLC, i have to get my money back with in 15 working days, but still now i have not received the money and there is no proper communication channel for this, after opting for FLC received acknowlegement, when i call customer care they say still my policy is in force..I have mailed to sbilife many times..But still now i have not got any single info..twice i received mails saying that 'we are in recipt of your FLC, we will communicate soon once it is processed..There after i have not received any mail or anycommunication from sbilife..i have mailed to [protected]@sbilife.co.in, still no use..no reply from them..i do not know what process is going behind..if i want to complain this who can help me in sorting out the issue

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Sep 10, 2018

Updated by Rajesh sahukari I have received the amount on 06-Sep-18, but the amount transferred to me was less than what i paid, as per their words stamp duty charges were deducted,
I have received the amount of Rs.49065.80/-. As per the below detailed calculation refund amount should be as follow
49232.80(total amount) - 120(stamp duty) = 49112.80/-
but the refund amount is 49065.80/- where is the remaining Rs.47/-(Forty seven rupees)., i want to know where this amount was gone.below is your calculation sheet..they provided..
The detailed calculation of the amount refunded is given below.

ADD LESS
Fund Value 0 Medical Charges 0
Premium Allocation Charges 0 Stamp Duty 120
Policy Administration Charges 0 Shortage 0
Pro Risk Premium 0 TDS on Penal Interest 0
ST on Pro Risk Premium 0 ST on Pro Risk Premium 0
Penal Interest Paid 0 Pro Risk Premium 0
Waiver of Stamp Duy 0 DD Charges 0
Waiver of Medical Charges 0 AnnuityInstallmentsPaid 0
Unallocated Deposit 49232.80
Premium Allocated 0
Interest Allocated 0
Refund Amount 49065.80