[Resolved]  Self — Two time payment paid to the driver for one trip

Address:IITM

Dear sir,
I have book a ride from IITM to Madhavaram on 04 Aug 2022 at 11:09 A.M, and I paid Rs.381/- by PayTM, but it was failed. Then I paid by phone pay same amount Rs. 381/-, then after resolving the problem of PayTm solved, the 381 rupees automatically deduct from the account and transfer to the Ola Auto driver account. So two times money has paid to Ola driver for one trip.
Please resolve this issue and refund my money 381 rupees.
Driver Name is Madhavan Govindraj.
I have enclosed he the prove of payment.

Thank you
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Sep 12, 2022
Complaint marked as Resolved 
I am waiting for response and refund from the Ola, but till now no one call nor given response to my mail. and it is showing that the complaint has been resolved. but reality is I did not refund my money.
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