| Address: | Guwahati. GS road |
Sir, just today I have purchased a pair of earrings from the guwahati outlet. I had to exchange my old gold and also redeem a coupon. I had provided my number for gold exchange but as it was not a registered number, the incharge asked me for any other registered number. I said so, and they exchanged the old gold in the registered number without asking anything further whether I could redeem my coupon or not if I do so. After 5 min when I go to make the final payment, they first told that 2 vouchers couldn't be clubbed together, which was not the case as I had already confirmed with a person who had called me earlier from the number [protected] asking whether I had recieved the coupon or not and the details of how to redeem it. Then even though not even 10 min had passed, they said that it can't be done as it was a different phn number and casually said it was a communication gap. They also very casually reacted when they heard that the coupon was worth 1000. The amount is not important but the attitude was very disappointing as no one was willing to help. So sir kindly look into the matter as I was very disappointed with my shopping experience and wouldn't recommend anyone or even myself to visit your store again Was this information helpful? | 
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