SG Estates Complaints & Reviews

Dear sir namaskar
My father had purchased office space at beta tower FF 120 in year 2008, Area 1042sqft .We are paying 7000 Rs /month maintenance charges regularly .
From last two years in rainy season from balcony side huge seepage has come inside on wall in our space and broken wall on upper side of balcony . All paint of the wall affected and every year i spent lot of money to maintain the area.
From last two month I have complaint many times to Mr Gaurav Gupta (director)
For maintenance of FF120 but still not any action taken .If that Area has not repair on time then there may be fase big tragedy on any day

We have purchased a flat at S G homes. The fittings of the flat are so substandard that they will come out within 2 days. And whenever you call them for the replacement, they take two weeks atleast to replace the thing. The water was continuously flowing for two weeks as the tap was broken. Similarly the carpenter was not there to repair the door as is not getting locked since first day. Whenever you call the maintenance office they just say that service person is not available. Even the builder doesnot care about the service to the customer. They are just targeting to sell the flat. Since one month, they have not resolved the issues of painter, carpenter, and plumber. And at the end they say that u purchase ur own replacement and we will send a guy to install it. Security is too bad that there are two cases of Burlgary within an year. only four security cameras in entire society are working. overall it is just a waste of money.

Hi, we live in Indigo SG Impressions 58, phase-2, Rajnagar Extension. I and my family are very happy with such beautiful and convenient home. Every amenity I dreamt of is available in Indigo SG Impressions 58.

My Husband and I just bought our first home with SG Estate and the service was just awesome. From beginning to end, SG Estate did everything possible to help us get the house of our dreams. They are professional, hard-working, knowledgeable, friendly and caring. We made multiple offers on different types of properties before finding the right house for us. SG Estate always stuck by us and gave us the benefit of his expertise and knowledge. We were always made to feel that our happiness was the most important thing to SG Estate, and I really believe that's true. We now own the house of our dreams and I would use SG Estate again in a heartbeat, and I will certainly be recommending them to all of my friends. Thank You SG Estate

We are residents of S.G. Impressions-58, Raj Nagar Extn, Ghaziabad.

There is no sewage system in the society & drain sewage water in front of the society.
by this many disease has been come like malaria dengue etc.
We inform to Maintenance manager & also inform to Gaurav gupta (MD of SG Estates) about it but no action taken place till date.

There are around 180 families living in the society.
The builder is least bothered about it.

I request the Nagar Nigam authorities to visit the place and see the unhygienic condition in which the peoples are living.

I again request the authorities to take necessary actions and prevent the spread of dengue and other such things in our society.

I booked a flat on 31st of May'11 in IVORY flat no.301 with a token amount of Rs.21000 and already communicated to Puneet & Ajeet about the payment terms .I applied home loan thru the guy who sent by your Puneet and Ajeet.
I have a covering letter for your application ,In the mean time around 10th or 11th of June Puneet called me up and told me to give the rest amount then i said we will give you the rest amount after the
confirmation from the bank (which was agreed at the time of taking the application form and Cheque).Day before when bank guy told me that your loan is final stage pls contact to builder for agreement.
I asked him to send me Puneet number and after some time Puneet called me up and told me that price has been revised so you need to pay according to revised price.

I said how come you can change the rule suddenly .I met them yesterday at RajNagar Ext .he told me very clearly that we can't give you the same rate ,now you need to pay more .

I told them very clearly now you people want to cheat me ...I will not be interested for revised rate and after a long debate they returned my paper .

I am feeling cheated by your team -I dont know whether they are your employee or not but they are fooling the customer and corrupting the name of SG Estates in market.

I will not suggest to anybody to buy a home or any property from SG Estates.

Finally i quit and decided not to take from SG and will not suggest to anybody to go with SG Estates.
I spoke to the company person but he said they are not our employee and can't help in this matter.

I think whole group is like that

Sir,
I booked a flat No. 1012 (area 1060 sq.ft) (10th floor) in “Impression 58” apartment located at Raj Nagar Extension, NH-58 with M/s SG Estates Ltd., 105-106, Deepshikha Tower, Rajendera Place, New Delhi-110008. The 95% of the payment have also been made (with around 80% loan from HDFC Bank). As per the lay out plan shown to me and builder buyer agreement, apart from the other accommodations, the flat has three balconies (one each with bedrooms and drawing room).
2. I opted for this specific flat and incurred the additional expenses in the form of PLC @ 50/- sq. ft. amounting to Rs. 53000/-, because of the spacious front open balcony leading to well ventilated front bedroom and keeping in view the resale/rental value in future.
3. On 10.4.2011, when I went to see the progress of my flat I was shocked to see that 90% of my front balcony (attached with the front bedroom) has been covered with the front elevation (without my knowledge and consent). As a result my balcony has been transformed into a box, spoiling the entire ventilation of the flat. Not only this, the entry of sunlight and the front view has been totally blocked. This has made my flat worst, depreciating the resale and the rental value. Though a small opening has been provided to compensate it, but it cannot equate the benefits of the open balcony.
4. However, the buyers of the similar flats (below my flat) have got an open and well ventilated balcony. I would like to know that despite paying the same additional amount, as paid by the buyers of the similar flat, why this torturous construction has been done along with my flat.
5. It may also be mentioned that at the time booking, I was not intimated and cautioned of any such construction by the S.G. Impression, that would block the balcony of my flat. The same was shown to us as an open balcony in the lay out. I considered it to be a plus point for the flat, as it was a road facing balcony with the front view. Had I been intimated at the time of booking that the front balcony would be blocked because of any such construction (front elevation), I would have never ever booked this flat. This has really shaken my faith and credibility in SG Estate.
6. Kindly suggest me what to do in this matter.


Rahul Sharma
Mobile [protected]
Email : rahulsharma.[protected]@gmail.com

Want to complain about the wrong commitment given by SG Estates even after taking all the money related to the flat booked .

1.First of all they e sent the Possesion Letter almost 1.5 years
late then what was promised at the time of booking .

2.When I reached at the site to see the project I found that only
the last block has been completed and still almost 75 % development
is still pending to be completed whereas they have taken all the
charges for EEC & EDC in year 2008 .

No Swimming Pool ,No External Development of parks ,parking space,
paint at the outer walls ,no tiles at the outer area .

I suggest that one should visit the society already developed by the builder before booking a flat with the builder.

As I am investor, I also visited the SG Impression and found the society in pathetic condition. It is India Government otherwise builder like SG Estates should be behind bars.

Gaurav Gupta ka to muh kala kar ke sadak par ghumana chaiye!!!

Gaurav Gupta, owner of SG Estates chor hai..

It is the company believing in false claim only..

Dear Sir,

Some Are the Highly Important Issues to be raised so that Govt Officials can take action but our UP Govt. are still sleeping and not taken any action against the Builder. As it is now very difficult for the general Public / Resident to share with people abot the place where we stay lke well develop Vasundra Gaziabad.

Request you to take action against Builder for proper working as per GDA approved Guidlines and Timely handover to Completion certificate to all resident after taken approval from all agencies like M. C. Dept., Water, Electricity, Lifts, Fire, Security and Sefety Services.

Some are higly improtant Issues are as follow:

1. Water treatment plant he has provided local Plant not as per standard as builder is using two type of water mixing Boring+ ganga Water.
2. Building material is very low quality. Water proofing is very bad in maximun houses wall getting again and again seelan/Water patches. he just paint the wall and said ok but sealen comes again again.
3. Electrical points : Very poor Quality as On-Off Switches is no use. that function is only for one month after that its direct supply in all 6Amps Socket.
4. Swimming Pool: Swimming Pool Constructed but person cant learn the swinmming as there is no provision for learning or holding the wall from any side. Just person Jump from any side and Water is not proper clean.
5. Swimming pool Water cleaning/ Filtering plant: Swimming Pool is four side Open and as soon as wing/ air comes total water is full of sand. No Protection is provided.
6. Water Pump: There is two Motors for Water pumped to top of the building Tank for each block. but for Maintainence porpose there is no spare Pump/Motor. as well as motor is installed inside the Water Tank. if any pronlem comes Maintainace staff has to drain all the store water rectifiy the Motor then fill again the Storage Tank. So how much water he is wasting at a time. So request you to send some water departement to take action and see proper function of water supply. No Mixing etc.
7. As per the commitment he has to give total green area inside and surrounding but leave inside he just ignoring the outside joing wall area.
But as per GDA he has to develop the surrounding. MCD to take action against builder for the same.
8. Watse water drainage: No proper drainage system.
9. Club with billiards room, Cards room, Health club, Community hall of approx 2000 sqft with proper ventilation and passages for Entries & Exits.: Still he has not taken appropiate action for club etc
10.Builder is so clever as per UP there is no change in Desiel Prices and without intimating to any resident he just place a Notice for increase of Backup charges, Sir Surrounding area Scoiety there is 8.50 to 10 Rs back up charges and he is charges 12 Rs per Unit. without any communication and place a notice in change in price as diseil prises increase By order Sky View.

11.Power cables Lacing and Dressing : In all floors where main DB is installed there is no proper lacing, labels and legends. if anyone open the DB he gets Shot or any shotcurcuit may hapen. Request Electicity Board to inspect the Same.
12. Txfmers/ Connection : No One from Electricity side inspect. and there is in night light/Spraking can be seen in the cable connection.


Dear Sir these are some small but deageous issues dont wait for any mis happening .

Request for some action from your side ASAP

Regards
Mr. Sharma
Resident

For Ref. See below old Submit Complaint.





Dear Sir

The possesion of appartments in SG impressions society has been given to around 90 residents but now buider is not paying much attention to complete the left over work in the society. There have been many meetings in this regard & Gaurav Gupta(MD of SG Estates) was also called but now we are not getting positive response from the management.
The security in the society is not up to the mark & infact few basic things like Fire Fighting, Electrical Standards are still not as per standards gorvement aproved. Though residents like us have put in hard earned money in these flats but now things are not improving.
It seems that builder is now interested in his new projects only & the one which has been sold out is not of his intrest.

We Request you to take action against the builder to improve the atleast gorvement standards. He is not ready to show gorvement certification for fire, lifts, building earthing etc etc.

Also he is now doing some commercial activity in the scoiety which is not shown in the broucher when we booked the house.

We are also writing this so that anyone who invests their had earned money in some other project of SG Estates gets an input on their goodwill because I am one of the residents.
No proper Sewage System and Smelling water for cooking and drinking
Dear Sir

This is to bring to your notice below mention points so that you can take some action for the same and others who are planning to invest for future projects of the subject company know about the concerns and think before investing:

1. Sewage system : Along the boundary wall water loging is there. Neither this is covered nor there is any passage for the blocked water. The sewage system of this soceity is not at all proper.When we requested SG Estates to take required action for cleaning, the management replied that this is not builder's domain & should be taken care by MCD gaziabad.
2. There is no water treatment plant in the society. The water which is supplied in the appartments not only in bathrooms but also for cooking gives a stink smell many a times. The simple reason for this is that water is stored for days/months which is not cleaned & is supplied. There is a single big tank which supplies water to appartemnts but the irony is this that water is not cleaned. Though we have paid a good amount of hard earned money for water plant also but it has not been done till now. Though management has confirmed many times that this will be done but all promises in vain.
request you to take some action by sending Water works supply for check is that water is safe to use for civilans or not.
3. Building expansion joint closing: its seems that they are not doing with proper safety measures. just placinig the iron sheet to cover the joint with low quality amcour fashners with no proper fitting. just to complete the work call some shop fitter to complete the work. please do some inspection for checking.


To add further, we have been paying good amount of maintainence charges but the quality of work is falling day by day.

The security persons in the society have been redued.
The speed of work has been slowed down since labour has been reduced.

I am sorry to say but with this kind of work, goodwill becomes zero.....

Dear Sir

This is to bring to your notice below mention points so that you can take some action for the same and others who are planning to invest for future projects of the subject company know about the concerns and think before investing:

1. Sewage system : Along the boundary wall water loging is there. Neither this is covered nor there is any passage for the blocked water. The sewage system of this soceity is not at all proper.When we requested SG Estates to take required action for cleaning, the management replied that this is not builder's domain & should be taken care by MCD gaziabad.
2. There is no water treatment plant in the society. The water which is supplied in the appartments not only in bathrooms but also for cooking gives a stink smell many a times. The simple reason for this is that water is stored for days/months which is not cleaned & is supplied. There is a single big tank which supplies water to appartemnts but the irony is this that water is not cleaned. Though we have paid a good amount of hard earned money for water plant also but it has not been done till now. Though management has confirmed many times that this will be done but all promises in vain.
request you to take some action by sending Water works supply for check is that water is safe to use for civilans or not.
3. Building expansion joint closing: its seems that they are not doing with proper safety measures. just placinig the iron sheet to cover the joint with low quality amcour fashners with no proper fitting. just to complete the work call some shop fitter to complete the work. please do some inspection for checking.


To add further, we have been paying good amount of maintainence charges but the quality of work is falling day by day.

The security persons in the society have been redued.
The speed of work has been slowed down since labour has been reduced.

I am sorry to say but with this kind of work, goodwill becomes zero.....

Incomplete Work after possesion and no reply from builder after numerous riminders from resident
Dear Sir

The possesion of appartments in SG impressions society has been given to around 90 residents but now buider is not paying much attention to complete the left over work in the society. There have been many meetings in this regard & Gaurav Gupta(MD of SG Estates) was also called but now we are not getting positive response from the management.
The security in the society is not up to the mark & infact few basic things like Fire Fighting, Electrical Standards are still not as per standards gorvement aproved. Though residents like us have put in hard earned money in these flats but now things are not improving.
It seems that builder is now interested in his new projects only & the one which has been sold out is not of his intrest.

We Request you to take action against the builder to improve the atleast gorvement standards. He is not ready to show gorvement certification for fire, lifts, building earthing etc etc.

Also he is now doing some commercial activity in the scoiety which is not shown in the broucher when we booked the house.

We are also writing this so that anyone who invests their had earned money in some other project of SG Estates gets an input on their goodwill because I am one of the residents.

Bhanu Sharma
Resident

Dear Sir

The possesion of appartments in SG ompressions society has been given to around 60 residents but now buider is not paying much attention to complete the left over work in the society. There have been many meetings in this regard & Gaurav Gupta(MD of SG Estates) was also called but now we are not getting positive response from the management.
The security in the society is not up to the mark & infact few basic things like the main gate of the society is still not complete. Though residents like us have put in hard earned money in these flats but now things are not improving.
It seems that builder is now interested in his new projects only & the one which has been sold out is not of his intrest.
We are writing this so that anyone who invests their had earned money in some other project of SG Estates gets an input on their goodwill because I am one of the residents.

Ref no: RWAIMPVS/04 Dated 11th Jan 2010

Minutes of the meeting held on 27th Dec., 2009

Between Residents of SG’s Impressions and Management of SG Estates (SGIMGMT) and Ski view Hotel limited in Room No 101, Impression Apartment Sector 4B, Vashundara Ghaziabad

The following points were discussed in the meeting

1. Maintenance Charges: -
As emphasized in our previous letters, residents insisted that maintenance charges will be applicable only when everything is in place in terms of sale deed as well as completing the pending works. This matter was discussed in length and concluded that
i. All the pending works will be completed by 15th April, 2010 as assured by SGIMGMT and full maintenance charges @Rs1.65 sqft will start after words (Sub to completion of pending works)
ii. Current rate of maintenance charges will Rs 0.90/sqft (including service tax of Rs 0.15 from 1st Dec 2009 till the work is completed in totality as per sale deed contract.
iii. The maintenance charges has been agreed by the residents for month of November 2009 for the purpose of recovering the part cost of the water softener plant for treating ground water to make it potable for domestic purpose.

List of Pending works
• Complete covered swimming pool with changing and toilets for genders, filtration plant, balancing tank and life safety measures installed and fully operational in terms of best industry standards.
• Club with billiards room, cards room, health club (dry and wet area), gymnasium in adequate size for 120 flats with lockers and change rooms, circulation space and complete in every aspect to run it hassle free operation.
• Community hall of approx 2000 sqft with toilets for both genders, pantry and with complete HVAC, Elect fixtures and other services with a special care for Fire escape route and natural light and ventilation.
• Complete the three tier security arrangement i.e. Intercom and CCTV etc.
• 2nd operational DG set
• Complete water filtration and softening plant(Part cost of the same is to be taken from the maintenance charges of the month of November 2009-as decided and mutually agreed in the meeting)

2. Electrical Issues:
The following points were discussed and mutually agreed
i. Fix charges on the power back-up will not be applicable and shall be withdrawn with effect from 1st Jan 2010 based on actual consumption to be chargeable @ Rs. 10 per unit.
ii. To remove the fix charges, recalibration of electrical meter is required as informed in the meeting by SG Impression management. The schedule time for recalibration of meter was agreed on 10th Jan 2010, though this action has been delayed. Therefore the amount taken on this account should be refunded back to resident electricity account.
iii. It was agreed that the rate applicable for normal electricity consumption (other than power back up) shall be applicable as per prevailing UPSEB Norms. This aspect may be considered while recalibrating the Electrical Meter.
iv. Regarding the installation of second DG set SGIMGMT will revert back, as the location of the present DG is causing problem to the residents having flats on that side with its exhaust smoke and noise, it was assured that best practices of industry will be followed while executing the requirement.
v. It has been agreed in the meeting that Power Transformer will be appropriately fenced for safety of the residents.
vi. It has been observed that most power cables are lying on the floor haphazardly which needs to be dressed either into underground trench or on the boundary wall to avoid the accident

3. Other issues
• Residents were unanimously firmed and reiterated that boundary wall height with wire fence is essential requirement for security of residents and it must be provided, however SGIMGMT agreed to decide after obtaining the estimated cost and same need to be discuss in the next meeting.

• It was ensured by the SGIMGMT that the marking of the parking lots will be done by the 31st December 2009 and inform to resident accordingly.

• Residents desired that the gate no.2 (back ward) is to be installed with new one, in view of the difficulty shown by SGIMGMT residents agreed to have a modified / beautified/ strengthened new gate.

• It was decided that where all the mid-landing in the staircase is not as per the standard width, the level of the adjoining parapet need to be increased with Mild Steel (MS) pipes.

• Residents demanded that in the flat no. of the series ending with 07 and 09 the balcony adjoining to the staircase is not fully secure as is provide complete scope to person from staircase to enter in the balcony and vice versa, Same kind of problem as stated above is can also observed in flat no. ending with no. 05 and 08 that there is no physical barriers between the flat at same level. SGIMGMT assured to take fulfilling action on both the above.

• SGIMGMT will submit the copy of fire NOC and will arrange fire drill program to make residents aware of all fire safety provisions/ installation and to have basic training to be followed at the time of any emergency.

• SGIMGMT noted that they forgot to provide the lightening arrester on the top of the building and agreed to provide the same at all required location by 15th April ’2010.

• SGIMGMT agreed to clamp the plumbing pipes, cables, and other services in the shaft, also it was agreed upon that the all the required shafts will have door shutters and those not needed will be closed with the brickwork, plastered and painted complete similarly the area in front of lift also need dressing up , being the entry point. .

• Residents conveyed their unhappiness regarding the quality of the structure / construction as nobody can prove this as A class construction, but the most disturbing issue is of water seepage observed in the columns and beam and astonishingly in every toilet of each flat whether its adjoining wall or the ceiling of the toilet, SGIMGMT has agreed to do a complete survey of each flat including the vacant flats and rectify the problem from the base it is also assured that all defects shall be attended as per the best practices/standard to the full satisfaction of the flat owner. Repainting of the affected area is also included in this. Survey need to be completed by 10th Jan 2010 and rectification of all the above problems to start in Jan’10.

• SGIMGMT agreed to fill up the expansion joints with appropriate material and not just over the gap with a rusted metal piece, as in some of the flats its causing seepage due to the muck filled in the expansion joints.

• SGIMGMT agreed to revert back and rectify the problem of leakage of current due to improper earthing and electrical wiring and also ensure the three phase supply in all the flats.

• Mr. Garg, Director SGIMGMT has agreed to revert back with in two days with relevant information about covering of the balcony with aluminum partitions.

• SGIMGMT agreed to check and provide the fan point in the balconies having an adjoining pergola.

• Residents are also very unhappy with the poor architectural detailing of the SGIMGMT by providing pergola’s in such a fashion that they are breaching in the privacy of the residents on 2 consecutive floors and will also become the subject of quarrel as any thing going on the pergola above will surely disturb the fellow below. It was suggested to the SGMGMT to do proper detailing in their forthcoming projects to avoid such embarrassments and to utilize the money in fruitful things which will result in benefit of residents.

• SGIMGMT agreed to provide the 15 amp socket on kitchen counter to run the kitchen appliances; same will be completed by 30th Jan’2010.

• SGIMGMT agreed to the complete the hardware on the doors and windows such as bottom bolt and door seal where the gap is not acceptable. Residents also conveyed their unhappiness regarding the poor quality of the material being used in the same.

• Residents conveyed their apprehensions about the area constructed by the SGIMGMT vs area sold to the buyer (super area) and desired to know the actual measurement of each flat sold by the SGIMGMT and its linkage with super area for which payment is being charged. This issue is o[censored]tmost important and has serious impact on the finance and thus need to be addressed immediately. . This matter is open and to be resolved by SGIMGMT amicably.

• It has been agreed in the meeting by SGIMGMT for development of surrounding area outside of the boundary wall.

• Residents were surprised to see the construction being carried out in the setback area and desired to know the reason for the same, SGIMGMT informed that area is being developed for commercial sell out having two numbers of convenience store.

• Residents totally disagreed for any such development in the premises of the society as it was neither mentioned in the marketing brochure nor in the registry. Any barricading in the set back is also not permissible as per UAVP bye laws as it hinders in the free movement of fire tender as well as vehicular traffic with in the society and also amount to encroachment in an open area from the approved plan/layout of the project.

The list of all the present members from both sides is attached separately. At the outset residents conveyed thanks for the meeting and look forward to have more such interactions with SGIMGMT to make Impressions a mile stone project for people living in it as well as to the people who made it.




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