[Resolved]  Shaha Finlease — Loan is closed yet they have sent legal notice on non payment

Address: Shaha FinLease Pvt. Ltd. 6/6B, Udit Mittal Industrial Premises Co-op. Society Ltd. Mittal Industrial Estate Andheri Kurla Road, Marol, Andheri (East)

Legal notice received on 11/7/2024
Loan number: Ref No: SFPL/CASHE/ 588873
Loan account is already closed in month of October 13th, 2023
I was offered preclosure and i made payment of Rs 50000 with one time closure agreement and received no due certificate on Date : 06/11/2023 stating all details will be updated in CIBIL and withdraw any legal proceedings.
I raised dispute with CIBIL as well since they had not updated information with Credit Information Bureau my Credit score was heavily impacted.

They have not updated their Database and harrassing their consumers and threating to take legal action against section u/s 406, 420, 422 of Indian Penal Code . They are doing a fraudulent behaviour and playing with lives of lenders and their credit scores.

When i made a call to their POC Maya Singh ([protected]) i was informed exact the following on the verbal call "You are no the only person to receive legal we have sent to all the members and lot of them are reching out back " so clearly this states they are in right frame of mind while sending legal notices.

Their activity is inhumane and may lead to suicidal numbers due to mental breakdown or criminal activities to get rid of debt.

I am raising concern not just on behalf of me but on behalf of all those impacted consumers who are facing this.