Shahi Exports — Regarding PF pending

Address:

Banglore

I am Latha .R ex employee of Shahi exports from 1.12.2010 to 16.7.2016 we took PF for 5 years again I have joined in 18.12.2017 to 28.1.2020 due to technical error they paid for previous pf number
Old PF number KN/PNY/30376/35329
New PF number KN/PNY /30376/491390
From 3 years we are struggling to claim my pf amount due to company made payment to my old pf account so now we are not able to take pf amount

Daily we are going to office and they are not responding properly they told to work 1 month . Again I joned and worked for one month in 2023 still I am not able to take pf, kindly resolve the problem