Sharekhan — Account not opened from Feb 2022

Hi, My name is Rashmi Santhosh Kumar. I am trying to open trading and demat account from Febuary 1 2022. My client registration number is [protected].
I tried opening Sharekhan account on Feb 1 2022. My KYC got approved. The registration form went to backend due to some technical issue. They were unable to remove my data from backend and neither they could open my account. I have been emailing [protected]@sharekhan.com but there has never been a proper response and many times no reply. I tried calling and the response was they will get back. After many calls, they started disconnecting the call after hearing the issue. They never got back. I have been going to Sharekan Koramangala branch, Bengaluru but there also, the response has been bleak. I can still login using my mobile number and see my data in sharekhan but I haven't received a login and password for trading. I have been asking them to delete my personal data which is stuck but they are not doing it. Please help.