[Resolved] Sharekhan — amount deduction incorrectly saying shortage of funds

Harpreetsethi

from Sonipat, Haryana

Address:	110089
Website:	www.sharekhancommodity.com

I have raised a complaint almost 20 days before regarding deduction of 3300+473 rs in a span of 2 days (19th and 22nd feb, 2018). I got a message that it is due to shortage of funds. As per them, i had zero balance and i traded for 57000 approx. It's seriously annoying to hear this. They don't allow any trading without having an amount. I have been using sharekhan for 11+ years and i know how system work? I did have a balance and i sent the screenshot of successful transfer as well.

I am keep on getting same response that i didn't have any balance and all the amount was short. I request someone from their side to try trading for 10000 of times and see if they can trade without having single penny.

Hope i get the solution this time and get my refund.

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Mar 29, 2018

Complaint marked as Resolved

it's resolved!

Sharekhan customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2018

Sharekhan Customer Care's response Hi Harpreet! We trust that our team has connected with you and updated you with the status of your request. Do let us know if you require any other help. Thank you.

Mar 29, 2018

Updated by Harpreetsethi yes, It's resolved now. thanks!