[Resolved]  Sharekhan — change of address not registered

I have recently changed my residence and need to register the new address with sharekhan urgently. As instructed over phone, i have personally visited the regional office of sharekhan at kolkata to deposit the signed form and the staff there has verified the original documents.
Despite being assured that the change will effect within 3 days, even after a week the change has not been registered. I have received no response from the company after complaining over phone and e-mail.
Moreover, in flagrant violation of government directive, the office refused to accept e-aadhar as valid proof address and demanded the original aadhar letter which i produced nonetheless.
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Mar 28, 2018
Complaint marked as Resolved 
Called me. Sorry, I have not noted down the number.
Sharekhan customer support has been notified about the posted complaint.
Mar 24, 2018
Updated by dr_dban
Addendum:
My name is Dr. D. Bandyopadhyay, and the sharekhan customer number is 77799
Verified Support
Mar 27, 2018
Sharekhan Customer Care's response
Hi! Your request for updating address has been forwarded to the concerned team. Be assured, the same will be addressed.
Mar 28, 2018
Updated by dr_dban
The address have been updated today. Thanks.
Verified Support
Mar 28, 2018
Sharekhan Customer Care's response
Hi! We're glad to hear this. Have a great evening ahead. :)
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