Sharekhan — closing of account 202924
203 Chitaary Heights Syndicate Bank Layout, Arekere Bannerghatta Main Road, Bangalore, India
PrPrashantha Y V on Mar 19, 2019
I wanted to close my demat account with sharekhan. I visited their jayanagar branch and requested. They told first they clear account from redeem mf and few share of anus lab which currently not traded to give physical copy and later get closed. However in a few day i got mail as physical copy request rejected. Now they say they can't close account neither they can't clear share. They are cheating customer by charging annual fee and now i am suspicious of trading on my account without my notice so they are not ready to close. I asked them for written communication for which no response. Need support on getting my account closed to avoid any unwarranted activity on my account
[Mar 19, 2019] Sharekhan customer support has been notified about the posted complaint.
Verified SupportSharekhan Customer Care's response, Mar 20, 2019
Hi Prashantha! We are sorry to hear of your experience. We'll surely get this checked and shall connect with you to share an update on the same.
Verified SupportSharekhan Customer Care's response, Mar 22, 2019
Hi Prashantha! We tried calling you but couldn't get through. Request you to share an alternate number along with a convenient time so that we can connect with you accordingly.
Verified SupportSharekhan Customer Care's response, Mar 26, 2019
Hi Prashantha! We tried calling you but couldn't get through. Request you to share an alternate number along with a convenient time to help us connect with you. Also, we have replied on your email Id with the details for transferring the shares by submitting delivery instruction slip to convert your account to BSDA. Do let us know if you have any doubts.
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