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[Resolved]  Sharekhan — closure of account not find after 18 days

Sharekhan team,

This is absolutely disappointing. We had filed a closure application with your bangalore office on 1st jan to close my spouse’s account, and we also had given a cancelled cheque for the dues. We were assured that the closure will take 7 days and by the end of 7 days we will be provided with the evidence of the same.

After about 10 days since there was no update from your team, we called up and again the same assurance followed from your end. No one reached out to us to update us regarding the status as it is a closure no one seems to be too interested.

Now everyday is a new challenge and a new surprise. I still don’t have any idea after 17 days as to how long will it take? Despite clearly explaining the urgency i haven’t got any satisfactory help from your team. I still do not know what is the exact status of this application as tomorrow never ends for your team.

Please let me know your escalation point of contact as this seems to be going nowhere and refrain from making any false commitment regarding the timelines as you are not meeting them.
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Complaint marked as Resolved Feb 20, 2020

Complaint Status


[Jan 18, 2020] Sharekhan customer support has been notified about the posted complaint.
Verified Support
Sharekhan Customer Care's response Jan 20, 2020
Hi Akshay, we'll be really sad to see you go. Request you to share your wife's contact number/customer ID and we'll connect with you to discuss this further.
Complaint comments  2 Comments     Updated: ShareTweet

Comments

Dear sir
my account number 14755657 uday shanker jha
extra interest charges in my account Rs 216000/ rupees
please i request returns my interest amount and check my account details .
sharekhan square off my stock . I am lose 1500000/ fifteen lakh rupees .
please request return my interest amounts

thanks
uday shanker jha
[protected]
Sharekhan Customer Care's response, Feb 27, 2020
Verified Support

Hi Uday, we have made a note of your details and will have a call arranged for you at the earliest to address your concerns.
Sharekhan Customer Care's response, Mar 3, 2020
Verified Support

Hi, we trust that our representative has connected with you & informed that your concern has been forwarded to your mapped branch team. Do let us know if you need any other assistance and we'll be glad to help you. :)
Fraud 10, 000 rs message by vd DOPVBNK credited in account but i did not have tgat account which which was sent to me of last digits 9285
take some actions against them

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