Sharekhan — Demat

2018 I had contacted one of your Chennai office for demat of my SBI shares and my husband's IOB Shares. He came home and opened the accounts for us and took our shares and gave us Xerox copies. I took it that he would gave done it. In a few months I fell v sick and had surgery. In 2019 we went abroad and got stuck due to pandemic and returned last year. When I looked into my Dmat accounts, the shares did not reflect. I contacted Mr Manoj Rao of your Chennai office, Kilpauk, Chennai, (above Kapico Maruti showroom). On checking he says he has misplaced them. Now for the past one month he says he will help me get duplicate and is not taking action. We are senior citizens. Please help us. He has lost it. But wants me to go to police station etc