Sharekhan — Excessive AMC Charges on Suspended Account and No help in closing the account

Address:

Mumbai, India

I have been following up with sharekhan to close my account (DP[protected] for more than 2 years now. I am not getting any resolution from their customer care about how to transfer delisted shares from my account. I do not have access to my previous residential address. Also my account is completely locked out and sharekhan is expecting me to pay AMC charges. I do not understand as how do I pay charges (which are not even justified since they have suspended my account for more than 2 years now and there is stock/MF in my account), if they keep my account locked. This is very frustrating experience. Neither I can pay remaining balance due to AMC nor sharekhan is helping me close my account. All I want is to close this account with no balance due and get out of this nightmare.