Sharekhan — MF Account blocked

Hi,
My MF account has been blocked since almost a week and i am not getting any positive response as to why my account is blocked and what am i required to do. I needed to payoff my dues against my trading account but the money i was transferring to sharekhan was getting accounted in MF a/c and hence i had to lose some shares since you sold them to get the dues cleared. I had raised my query much before they took this action!
Till date my issue is not resolved, i called their CC numbers a multiple times but no response, i have written many mails but no positive response.
This is really frustrating, my money is being held up and I am helpless.
Please resolve.