Sharekhan — MF Account blocked

My MF account has been blocked since almost a week and i am not getting any positive response as to why my account is blocked and what am i required to do. I needed to payoff my dues against my trading account but the money i was transferring to sharekhan was getting accounted in MF a/c and hence i had to lose some shares since you sold them to get the dues cleared. I had raised my query much before they took this action!
Till date my issue is not resolved, i called their CC numbers a multiple times but no response, i have written many mails but no positive response.
This is really frustrating, my money is being held up and I am helpless.
Please resolve.
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    Sharekhan Phone
    +91 22 3970 7500 (Customer Service)
    +91 22 6115 1111 (Customer Service)
    +91 22 3970 8090 (Commodity)
    Sharekhan Address
    Lodha iThink Techno Campus, 10th Floor, Beta Building, Kanjurmarg (East), Mumbai, Maharashtra, India - 400042
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