[Resolved] Sharekhan — mutual funds not able to redeem

Vinay Gurav

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560047
Website:	sharekhan.com

Dear sir/madam,

I had a trading and demat account with sharekhan till 2016. After that i migrated all my equity to another service provider as i was not happy with the services. They transferred my equities to new service provider, but did not transfer my mutual fund saying they are in lockin period. I am holding 568.449 units out of which 476.46 units are matured for redemption.

When i asked for redemption, they say my account is under non billing and inactive, i have to make it active. I have agreed all the terms and gave request for the same again.

I am following from last one month from branch to branch customer care. Account is not active neither are my units redeemed.

I think i am deprieved of my right to withdraw my legal investment.

Seek justice.

Approached:sharekhan branch banashankari, bangalore - no response
Sharekhan branch vijaynagar rpc layout, bangalore - no response
Customer care - no solution.

Regards
Vinay

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Dec 29, 2017

Complaint marked as Resolved

Sharekhan customer support has been notified about the posted complaint.

Dec 27, 2017

Updated by Vinay Gurav Further details:
My user id:710438
Numbers I have contacted:[protected]Bangalore Customer care: Nirmala),[protected]Vijaynagar Branch) and[protected]Banashankari Branch: Absolutely no use of calling this branch)

Dec 28, 2017

Updated by Vinay Gurav Thanks Resolved.

Verified Support

Dec 28, 2017

Sharekhan Customer Care's response Hi Vinay, thank you for writing in. We're glad that your concern has been resolved. Feel free to connect with us if you require any further assistance. Thank you and have a great day ahead!

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Comments

Kamaraj V

from Chennai, Tamil Nadu

I was using Sharekhan for a considerable period and left it unused for a couple of years.I knew the login id and membership password.But with those, ideas unable to recover my trading password.So I kindly request you to help me in recovering the trading password.
My login id: KAMARAJTRY.
Thanking you,
V.Kamaraj.

Sharekhan Customer Care's response, Jan 5, 2018

Verified Support

Hi Kamaraj! We tried contacting you to help you with your concern however, couldn't get through. Please help us with an alternate number so that we can call you up. We have also sent you an email, request you to check the same. Thank you!

Premnat

from Kolkata, West Bengal

UVSL/UTTAM VALUE STEELS LIMITED Buy 1500 Nos @ 0.40 P Brokerage 0.10 P Net Amount 0.50 P Purchase Price Rs 600.00 Price After Brokerage Rs 750.00 Who would like to trade with these kinds of heavy brokerage of 25 % (Percent)( Any Takers)-----CULPRIT IS SHAREKHAN

Sharekhan Customer Care's response, Jan 17, 2018

Verified Support

We're sorry to hear that you feel so. Our brokerage rates are customized on customer's trading volumes. Please email us your contact details at myaccount@sharekhan.com and we'll call you up for further discussion.

Kiran.g Kumar

from Manthani, Telangana

My name is g.kiran kumar.
mutal fund :aditya birlasunlife top 100 fund grwoth.
coctmerid 2034257

Sharekhan Customer Care's response, Jan 24, 2018

Verified Support

Hi Kiran, please share your query in detail to help us assist you further with it. Alternatively, you can send in your query to myaccount@sharekhan.com via email and we'll be happy to help.