Sharekhan — my sip amount not invested in the fund neither in my sharekhan account

sonus0660

from Delhi, Delhi

Address:

Bangalore, Karnataka, 560034

Hello,
Client id: 1614868 by sonu sunny

Every month i invest 1000rs via sip in bnp paribas mid cap fund on 15th. The statements which sharekhan send me every month, this investment amount of 1000 was not invested in bnp paribas midcap fund for the month of december 2017. This money is neither in my sharekhan account. My relationship manager has no idea what happened to the money. The back-end office has no idea what happened to the money. And my relationship manager is not getting a response from mumbai head office. This is a financial impact. I would like to get this resolved a soon as possible. I am checking all my statements from past 3 years and i am getting similar irregularities. But i would like to get this resolved first.

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Sharekhan customer support has been notified about the posted complaint.

Jan 24, 2018

Updated by sonus0660 It has been resolved, thanks

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Comments

Sharekhan Limited

from Mumbai, Maharashtra

Hey Sonu, we trust that your concerns regarding Mutual fund SIP installment have been clarified to your satisfaction. Do let us know if you require any further assistance. Thank you.

sonus0660

from Delhi, Delhi

My concerns have NOT been clarified. How could u assume it has been clarified when there has been no resolution.

Sharekhan Customer Care's response, Jan 31, 2018

Verified Support

Hey Sonu, we understand that your concern has been addressed on call. Feel free to connect with us should you require any further assistance. Thank you!