[Resolved]  Sharekhan — non closure of accounts even after closure forms were submitted

Address:	Mumbai City, Maharashtra
Website:	WWW.SHAREKHAN.COM

We had opened two demat accounts with rs.10, 000 deposit money with sharekhan in august, 2010, since they promised to help in dematerialising all our share certificates of different companies, which were in physical form.
After opening the accounts, we had requested them over phone for several months to help us in the process of dematerialising. They had not complied with our request for this service even after two years. We were fed up with their inactivity and requested them to close our accounts in august, 2013 with the customer ids.1315281 and 1312538 as no transaction was done due to the non-dematerialising.
They asked us to fill some forms for closure and we did so and submitted as per the instructions.
For one of the accounts they had even refunded part of the money deposited, but they have not closed our accounts till date, but are continuously harassing us to pay money for holding the accounts with them.
We solicit your intervention in the case and advise us.