Sharekhan — Penalty charged for insufficient margin

Penalty is charged due to insufficient margin even after availing EMF facility for which I'm already paying interest to Sharekhan. Moreover no prior intimation has been provided plus Sharekhan Broker already informed me that no extra charges and no penalty will be applied while using EMF facility except the interest applied that too on the excess amount which you will utilise from Sharekhan.
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    Sharekhan Phone
    +91 22 3970 7500 (Customer Service)
    +91 22 6115 1111 (Customer Service)
    +91 22 3970 8090 (Commodity)
    Sharekhan Address
    Lodha iThink Techno Campus, 10th Floor, Beta Building, Kanjurmarg (East), Mumbai, Maharashtra, India - 400042
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