[Resolved]  Sharekhan — staff was not supporting

Address:Thane, Maharashtra, 421301

One of the executive from mulund branch told me to submit the documents and he specifically told me if you are submitting the cheque on which your name will be mentioned so you need not required to submit bank statement, itr or income proof. He promise me that my account will get open within 2 days but after 2 days i was calling him, he was rarely answering my calls after he open my account account but then i realized my derivative account still inactive. I called him but he was not receiving my calls. After called him so many times he took my call and he was defending himself by saying that i have not submitted the required documents to him. I explained him that as per your explanation only i have submitted the documents. Then he asked me to submit the documents i will process the same. Now, he is not attending the calls.
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Mar 28, 2019
Complaint marked as Resolved 
Sharekhan customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2019
Sharekhan Customer Care's response
Hi Swapnil! Sorry to have disappointed you. Allow us chance to assist you with your concern by sharing your contact number and location here. It will enable us to get in touch with you.
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