[Resolved]  Sharekhan — stock sold without notice - sharekhan playing with customers making losses

Address:Mumbai City, Maharashtra, 50003

Dear sir/madam,

I had a trading account with share khan acct no.1736737, they had had sold my holding stock of 192 qty out of 250 qty of cox and king which i had taken on margin on 27.7.17. I had suffered huge loss on this transaction and also they do not bother about the customers mails forward to them for getting more information on margin charges collecting,,

First they had not given delivery of stock to sell and say they had received short delivery on 27.7.17 and not given any calls to me when i was regularly touch with them on mail to confirm when i will receive the stock to sell and come out from margin. They had given one miss call to me on 04.8.17 and send sms at evening that they margin i had to pay the margin. I had them i had not received stock to sell in time or no clarification had received to my mail.

On 7.8.17 they sold 192 qty with out confirming me and calling me and making me loss of 8000 on my investment on this transaction. I want to inform sir that share khan had blaiming one another when customer ask a query on charges they collect on margin. They had collected and debit huge margin charges and i suffered 25000 rupees loss with them from last 1 months because their improper service and huge charges collecting (Margin, handling, more brokerage than other firms etc) without confirming me.

They had forcibly sold the stock make me losses and had collected heavy margin charges of rs, 20, 000/- and not coming for any solution inspite of sebi guide lines.

Kindly help me and recover my loss from them

Regards
Hakeem
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Mar 8, 2018
Complaint marked as Resolved 
Sharekhan customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2018
Sharekhan Customer Care's response
Hi Hakeem, we understand that our representative got in touch with you and has clarified all your queries regarding square off & shortage of shares. Do let us know if you need any further assistance. Thank you!
Feb 01, 2018
Updated by Hak1974
Dear Sharekhan team,

I did not get any call from your team and why you are giving false reply to me ??? Your team is harassing customers like this by sending copy paste reply to the customer when they want resolution for your mistakes.

Your team had sold the stock with out my confirmation and collected heavy margin charges from me and make me losses of Rs.35k and i am not in any position to bear this losses.

From last 7 months i am waiting for the resolution but your team is sleeping and customers are taken granted and cheating, harassing in day light...

No body should trade with Sharekhan as do not have any cell to solve the customers grievances. Share khan give losses to customers and keep quiet and when customer write a mail, they send copy paste replies..

How long shall i wait for your resolution, Refund my losses and excess margin collected from me..

regards
Hakeem
Verified Support
Feb 05, 2018
Sharekhan Customer Care's response
Hi Hakeem, we've responded to your concern via email. Request you to check the same.
Mar 01, 2018
Updated by Hak1974
Dear Sir,

I want to update that Share khan team had not reached me till today and the are not at all interested to settle the issue with the customer by calling them. They just ignoring the issue by sending copy paste reply to the customers .

Kindly do not invest or trade with Share khan securities and i am informing to all investors to trade in equities, mf or any other product.

Share khan will make you losses in day light and wash their hands by showing Term and conditions.

regards
Hakeeem
Mar 19, 2018
Updated by Hak1974
Dear Sir,

Who had posted this complaint was Resolved when it was not yet done by Share khan team...

Kindly taken action on the person who had misguided every body by posting as RESOLVED...

Request to kindly open this as long as i informed your team...

regards
Complaint comments 

Comments

Dear Sharekhan Team

Why you are giving wrong information that executive had called up..

Till now No solution had given on this loss done by Sharekhan.. I want immediate response on this issue, I am waiting from 7 months for the resolution..

How much time you require ????

Regards
Hakeem

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