[Resolved]  Sharekhan — totally wrong marketing and cheat with new trader

Address:Vadodara, Gujarat, 390001

I am opened demat account, at the time of discussion and meeting with sharekhan marketing person mr. Dhiren, he was told me that purchase brockrage is 0.25 and sales brockrage is 0.25 total 0.50,

But actual will be purchase brockrage is 0.50 and sales brockrage 0.50. Total 0.10.

At the time of meeting i confirm two times with him, and he is also confirm that total 0.50 brockrage.

Now after that he was asked that he was told me total 0.10 brockrage rate.

Please do such kind nexcessory action against fraud and cheat person.

And save your reputed company image in market.
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Mar 22, 2018
Complaint marked as Resolved 
Sharekhan customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
Sharekhan Customer Care's response
Hi, sorry for the inconvenience. Kindly share your customer ID and contact number so that it will help us to assist you with your concern.
Complaint comments 

Comments

My equity trading account is 1421344 with you,

I had transferred for an amount of Rs.20000 on 08.02.2017

But the amount is not yet credited to my trading account 1421344

Proof of transferred details enclosed herewith as attachment.

Kindly look into this matter as most urgent and credit Rs.20000 to my trading account.
Sharekhan Customer Care's response, Feb 21, 2018
Verified Support
Hi Karkavi, we believe that the amount has been credited to your account. Request you to check the ledger summary report and let us know if you need any further assistance. Thank you!

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