Sharekhan — trading without my permission.

Hi,

I have a trading account in sharekhan.in year 2015, my broker called me and said idea looks good to buy and he asked shall i buy? I replied yes, after that i received a call that he sold in loss. But this time he did not asked my permission to sell. After that he was trading into my account and he wiped out all my capital. At that time i did not complain (My mistake). After that i did not add funds for trading but i added for mutual funds and also in indostar ipo, i got some profit. Again he traded and lost all my profit money. I saw these reports today in capital gain when i sense where are my profits going. These trading activities happened without my permission. Please look into it and refund my money.
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Sharekhan customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
Sharekhan Customer Care's response
Hi Aman, we would like to review this for you and will definitely help you with your concern. Please share your customer ID as it will enable us to connect with you for further assistance.
Jul 22, 2019
Updated by amankang
Cust ID: 1757527
Verified Support
Jul 24, 2019
Sharekhan Customer Care's response
Thank you for sharing your customer ID, Aman. We are looking into this on priority and assure you of a quick resolution.
Verified Support
Jul 26, 2019
Sharekhan Customer Care's response
Hi Aman, we tried contacting you regarding your concern, but our calls went unanswered. We have dropped in an SMS with the POC details with whom you can get in touch for further assistance. Feel free to get back to us if you require any other help.
Aug 09, 2019
Updated by amankang
I asked them to share details but instead they resolved it without providing satisfactory solution.
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Cust ID: 1757527

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