| Address: Kolkata, West Bengal, 700032 |
| Website: www.sharpindialimited.com |
I now believe i made a big mistake buying a sharp ac paying much higher than other brands in market, as my other ac at home (Non sharp brands) are working perfectly cooling, even being much older than my sharp ac.
Since last 4 months, sharp has sited various issues in my ac and taken money all way possible. But end result, i am still suffereing without ac in this hot and humid weather and unnecesarily hiking on my electricity bills as the ac runs without any cooling at all.
Do you have mechanics who really know what the issue is?
Or is this usual practice of making money from customers who do not understand much of ac technicalities?
Or you are in practice of making the machine a scarp after just 5 years so your sales goes up?
End of the day i am having big trouble with your services. Utterly cheated and looted!
If this is not taken up urgently, i will be going up to higher authorities who will either have to make my machine running in good condition or get me a new machine in place! This has been enough now!
We first made a complaint in service center problem stated was ac not cooling on 16/04/2018.
First complain attended on 18/4/18- sharp said gas recharge required for cooling. We paid rs.3500 and did it. Pressure 140 psi
Ac cooling was not ok. Again complaint in spite of repeated-ed calls no one attended, finally they came on 20/6/18
Second visit again they said gas recharge required. Please note withing less than 7 weeks time gas again recharged with payment. Pressure 140 psi
Ac cooling was still not ok. Again complaint on 20/07/2018 in spite of repeated ed calls no one attended.
Third time sharp visited on 23/07/2018 (Complaint no 192695)-sharp representattive checked and found less cooling. Pressure 110-120 psi
No action taken ac cooling was still not ok. We complained again and again.
Fourth visit by sharp 17/08/2018- we were asked to do a complete servicing by paying rs.1500 and problem will be solved we were assured of. We paid and let sharp open the whole machine and do servicing.
Ac cooling was ok until few hours 17/08/2018/
18/08/2018- ac cooling was again stopped and only warm air coming out since last two days again. The display light has suddenly started blinking on and off since last one day. They has damaged the display too!
Your service center has been making all false assurances without any action!
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