Sharp India Limited — Not repair in under Warranty period

Address:	New Delhi, Delhi, 110059
Website:	www.sharpindialimited.com

I have booked a compliant dated 20th May with complaint no.710208 Sharp service center. Compliant is about a/c is not cooling effectively, then technician came after five days repeated calling customer center. The problem is in compressor and hence he said compressor will be changed within a week i.e., 2nd June .But Next week he didn't come and we followed up with company service center and they said the compressor is not in stock and it will come from Chennai after two days. After two days we followed up and they didn't pick the call. Then again calling the service center they gave the no. of Mr. Tyagi(Manager)mob no. [protected], Mr. Akshay(Store Keeper) mob no. [protected] and Mr. Santosh(some higher authority) mob no. [protected]. We have called all and didn't attend the call and then we call from the other mobile no. then Mr. Santosh picked the call and said compressor is now in our stock and we are sending the Engineer within one hour but no one came from the company. I was waiting and following up continuously with sharp company customer care number but i haven't got my problem resolved.

Regards,
Sunita Gupta
[protected]