Sharp India — No service being provided for the complaint against sharp inverter ac

Address:

110092

I am writing this complaint because no satisfactory service has been provided after weeks of registering complaint.

I purchased one split inverter ac of capacity 1.1 ton bearing model no 13nvr and serial no 23100648 from hazrat.S vision, laxmi nagar on 28th february, 2013.

Only after few days of installation, its gas was leaked which was refilled free of cost because of warranty period.Second time again, after few days gas was leaked.This time complete checking of indoor as well as outdoor was done with nitrogen but no reason could be found.Due to warranty period, again gas was refilled free of cost. Again after few weeks, gas was leaked.A technician named irfan visited my place and prepared a report mentioning manufacturing defect and demanding pruduct replacement from the company.

This time mr dinesh (The senior dealing with the complaint) himself visited my place, refused for replacement and took indoor to his workshop. After many days of hustle, they refitted it and informed me that there was a minor leakage in coil which has been corrected.

On the whole, i was not able to use ac for the whole season.Even i asked for extended warranty but it was also not granted.

After this, every year i am facing problem of gas leakage, paying so much money.

Now also it has same problem, leakage in right cooling coil.I have not spent that much amount on its purchase, which i am spending on its repairs.

Because of the concerned people's negligence towards my plea for replacement of the manufactured piece or an extended warranty, i have been having to pay a huge amount every year for the repair.

So, i request you to resolve my problem immediately by replacing it as summer season is already started.