Sharp India — photocopier
Photocopier machine at army recruiting office amethi, mxm264n was repeatedly creating issues and giving errors. Sharp sales and services were contacted. After a couple of days an agent came and did complete servicing and informed us the requirement of changing a few things as number of pages limit was over and were or possibly could go bad. Bill attached.
But just within a week or so it again started giving issues. Please refere email communications between lucknow sharp and self. The servicing agent was contacted again and after a very long time more so after making a some calls did the service agency emailed back stating we need to buy few more things.
1. Does the number of pages have a link with each photocopier item. If yes kindly send us an authority.
2. We need to be sure that we are not being lured into buying new components just for the sake of it.
3. Need a complimentary complete servicing again to find out if any other errors are anticipated.
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Mar 20, 2018
Sharp India customer support has been notified about the posted complaint.
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