Sharp India — repairing of my air conditioner

Address:C-302, MEGHMALLAR HOUSING COMPLEX, SEWALI PATH, HATGAON, Kamrup Metropolitan, Assam, 781038

I have called up the guwahati service centre of sharp regarding my problem of ac. The people from the service centre visited my house checked the ac and took away some parts for repair. It has been more than 2 weeks now and they haven't reverted back to me. Whenever i call up to enquire about it they either don't pick up the call or even if they do they say they will get back to us as they are busy at the moment but that never happens. Please look into the matter and help me find a solution.
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