Sharp India — Sharp ac dysfunctioning

I am very disappointed with the service of the company. after calling several times, they give us a new complaint number each time. finally, when we confronted them about this, they tried to give us another complaint no. then one of the officials talked to us and told us that they had used the part that was meant for our air conditioner has been used in someone else's ac. and that was around 3 weeks ago. we have been complaining since 2 months now. there has not been a tenacious action on their part. being without an ac in these high temperatures has been a huge inconvenience for us. we expect the company to rake drastic measures now, its high time!