[Resolved]  Sharp India — Sharp AC's

Address:New Delhi, Delhi
Website:www.sharpproducts.in

Complaint No: 968695

Bought 4 Sharp AC's two years ago. One AC not cooling properly. Therefore contacted the service centre on 4 May 2017. Was assured that someone would call within 24 hours. We recieved no such call. Again we called the service centre several times after and same explaination given 24 Hours. Even wrote email, recieved no acknowledgement whatsoever. It's been 9 days and still no answer!

Disgusting service it's as if there is only 1 Sharp engineer in the whole of India that can fix an AC, and he cannot find time to call back. I highly doubt this will get resolved.

WAS TOLD NEVER TO BUY SHARP AC'S. BUT WE GAVE THE COMPANY BENEFIT OF DOUBT.

MY ADVICE DO NOT BUY SHARP. THEY DO NOT SEEM TO CARE ABOUT AFTER CARE SERVICE.

I RECOMMEND DO YOUR RESEARCH BEFORE PURCHASING FROM SHARP. OTHERWISE YOU WILL BE WAITING DAYS BEFORE A SUBSTANSIVE ANSWER IS RECEIVED TO YOUR COMPLAINT.

So Disappointing and unprofessional. As you can tell how bad this company is, as there are 87 complaints on this forum and only 7 have been resolved and 11 are pending. The numbers speak for itself.
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Jun 15, 2017
Complaint marked as Resolved 
Sharp India customer support has been notified about the posted complaint.
Verified Support
May 15, 2017
Sharp India Customer Care's response
Dear Sir,

We regret for the inconvenience caused, would like to inform that we have forwarded your concern to our team and they'll get back to you soon.
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    Sharp India  Phone
    +91 21 3725 2417
    Sharp India  Address
    Gat No. 686/4, Koregaon Bhima, Shirur, Maharashtra, India - 412216
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