Address: | New Delhi, Delhi | Website: | www.sharpproducts.in |
Complaint No: 968695
Bought 4 Sharp AC's two years ago. One AC not cooling properly. Therefore contacted the service centre on 4 May 2017. Was assured that someone would call within 24 hours. We recieved no such call. Again we called the service centre several times after and same explaination given 24 Hours. Even wrote email, recieved no acknowledgement whatsoever. It's been 9 days and still no answer!
Disgusting service it's as if there is only 1 Sharp engineer in the whole of India that can fix an AC, and he cannot find time to call back. I highly doubt this will get resolved.
WAS TOLD NEVER TO BUY SHARP AC'S. BUT WE GAVE THE COMPANY BENEFIT OF DOUBT.
MY ADVICE DO NOT BUY SHARP. THEY DO NOT SEEM TO CARE ABOUT AFTER CARE SERVICE.
I RECOMMEND DO YOUR RESEARCH BEFORE PURCHASING FROM SHARP. OTHERWISE YOU WILL BE WAITING DAYS BEFORE A SUBSTANSIVE ANSWER IS RECEIVED TO YOUR COMPLAINT.
So Disappointing and unprofessional. As you can tell how bad this company is, as there are 87 complaints on this forum and only 7 have been resolved and 11 are pending. The numbers speak for itself.
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