Sharp India — Sharp digital photocopier model: ar 6020n

Address:

520007

Good morning. This is from the office of senior architect, c. P. W. D, vijayawada, andhra pradesh. We have purchased 1 no. Sharp digital photocopier model : ar 6020n, bearing serial no.: 5301280x against our supply order no. :[protected]/169, dated: 26/11/2015 from 21st century electronics and telecommunications in the month of december 2015. This machine carrying the warranty period of 12 months from the date of installation from 22/12/2015 to 21/12/2016. Now we had faced a problem with machine. We complained about it to on 09/05/2016 to the authorized company branch office: 21st century electronics and telecommunications, d. No.: 28-26-15, kurmayya street, arundalpet, eluru road, vijayawada. They came and checked the system and told that a their is problem with sensor and told that they will repair the system in one week. But till date they didn't repaired the photocopier. It is requested to go through the problem, and see that the product is repaired as early as possible.