[Resolved]  Sharp India — Sharp inverter split ac worth inr.50000

Address:122002
Website:SHARP

Complaint number - 2420627

I had filed a complaint with customer care on 20 april and since then after speaking to several agents and engineers nothing has been done so far.

Firstly, there was a wrong diagnosis by one of their engineers then on 24 april another engineer came and informed us it is a compressor issue and in front o[censored]s he had forwarded the email for a replacement for which he has yet to receive any reply.

I purchased it from dawar gurgaon and as per them they have nothing to do with this except giving me the sharp customer care number.

My greatest regret to have bought a sharp product worth inr.50000 and to be given such a shoddy and poor service.

Their is no response from anyone and all u end up doing is running after people.

Extremely disappointed and most certain to file a complaint with consumer forum for such deplorable service.
Was this information helpful?
No (0)
Yes (0)
May 27, 2017
Complaint marked as Resolved 
Sharp India customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2017
Sharp India Customer Care's response
Dear sir,

We regret for the inconvenience caused,

Would like to inform that we have escalated your complaint and our team will get in touch with you shortly.

Regards,
Sharp customer care
Complaint comments 

Comments

Date - 1 May - Today is 11 day of my complaint and no action or call from SHARP as yet.
Sir I have sharp freeze .it is not working .i complained on 24/04/17, no is 2433312.sir your company committed providing service in 24 hours.your service man comes after fortnight & told compressor not working.
I will change next day. Sir after23 position is same we are helpless pls solve problem immediately n oblige
Jitendra Jindal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sharp India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    230
    Pending
    0
    Resolved
    63
    Sharp India  Phone
    +91 21 3725 2417
    Sharp India  Address
    Gat No. 686/4, Koregaon Bhima, Shirur, Maharashtra, India - 412216
    View all Sharp India contact information