[Resolved]  Sharp India — Sharp split 1.1 ton inverter a/c

Address:	Mumbai City, Maharashtra, 400058
Website:	www.sharpindialimited.com

Hi, this is pradipta basu frm mumbai, maharashtra & this email is regarding the replacement of one of our sharp a/c compressor units which was not working & which should have been replaced a long time ago. Our sharp inverter a/c stopped working around 2 months ago & we were given a faulty product from the comapny after purchasing within a year our ac was not cooling poperly, gas got leaked automatically, pcb got damaged, compressor stopped working and we registered a complaint but there was no use all of them were taking on granted. Therefore contacted the service centre was assured that someone would call within 24 hours. We received no such call. Again we called the service centre several times after & same explaination given 24 hours. So finally on june 25 2017 they lodged a complaint and no. 970075. After many follow ups finally the mechanics lodged a compalaint regarding this. The technicians visited & checked the unit figured out that the indoor and outdoor pcb was damaged compressor is not working and later on they said they have sent the details to the head office. The compressor unit is under warranty and still they are charging very high amount for all this pcb fixes and all.