[Resolved]  Sharp India — Sharp tv - cant switch on the tv and no proper response from service center

Address:600042
Website:www.sharpproducts.in

We have purchased sharp tv on 2015, suddenly tv switched off and we couldn't able to switch it on again. So we called customer service and raised a complaint. First technician came and he don't even have a tool to open the tv and his service is not good. We again complained and they send us second technician and he finally told that the mother board is damaged and he suggest better to go for a new tv.
We also asked him is it possible to replace mother board alone, and we got reply from him saying that after replacing mother board he will not guarantee tv to be in working condition and moreover he also said motherboard may cost more than inr 10000. I am really wondering why do sharp technician itself not confident about their product and service.
It is almost 2year now from the purchase of the product, but the product is not worth for the money we bought. Kindly help us to resolve the issue soon.
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Aug 11, 2017
Complaint marked as Resolved 
Sharp India customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2017
Sharp India Customer Care's response
Sir,

We regret for the inconvenience caused,

Please share us the registered contact number and complaint number to check your complaint status.

Regards.
Sharp Customer Care
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