[Resolved]  Sharp India — Tv screen not work proper

Address:Thane, Maharashtra, 400606

Sharp india — sharp tv - no proper response from service center

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We have purchased sharp tv on 2014, suddenly tv switched off and we couldn't able to switch it on again. So we called customer service and raised a complaint. First technician came and he don't even have a tool to open the tv and his service is not good. We again complained and they send us second technician and he finally told that the mother board is damaged and he suggest better to go for a new tv.
We also asked him is it possible to replace mother board alone, and we got reply from him saying that after replacing mother board he will not guarantee tv to be in working condition and moreover he also said motherboard may cost more than inr 10000. I am really wondering why do sharp technician itself not confident about their product and service.
It is almost 2year now from the purchase of the product, but the product is not worth for the money we bought. Kindly help us to resolve the issue soon
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Aug 16, 2017
Complaint marked as Resolved 
Sharp India customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2017
Sharp India Customer Care's response
Dear Sir,

We regret the inconvenience caused,

Kindly revert back with your registered contact number

So that we can able to look into your complain

Regards,
Sharp Business Systems India Ltd
Toll free number:[protected] &[protected]
Sms:Sharp to 56161
e-Mail:([protected]@service007.com)
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