[Resolved]  Sharp India — Washing machine problem not rectified since 3 months

Address:YSR, Andhra Pradesh, 516002
Website:www.sharpindialimited.com

Our sharp washing machine (Model-es-q70ed-g) not functioning from three months and we logged compliant with local dealer and technicians visited several times and informed us that they have to change one spare part and they will keep request to the sharp company and once they receive it they will fix this problem. But they did not rectified the fault and continuously said us that the concerned spare part is not available with the company itself.
Then after repeated follow-ups with local dealer and technician all our efforts are in vain. Then finally we have registered our complaint with sharp customer care and our compliant no. Is 2437309 on dt.24/04/2017.

Till this date they are not giving any proper reply and not responding. And to my great surprise we wonder sharp being a manufacturer of consumer products not responding to the consumer.

After several complaints, the issue remains intact.

I am not sure what kind of service is such a brand offering where they are not correct the problem.
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Jul 17, 2017
Complaint marked as Resolved 
Sharp India customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2017
Sharp India Customer Care's response
Dear Sir,

We regret for the inconvenience caused,

Would like to inform that we have forwarded your concern to our dedicated and they'll get back to you soon,

Regards,
Sharp Customer Care.
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