I am writing to raise a formal complaint against Shiksha.com, an online education portal, for misleading users with a false cashback offer.
On [10 july 2025], I submitted a review for my college on Shiksha.com based on their advertised offer of ₹100 cashback. The offer was clearly promoted as a cash/Paytm reward, not a voucher.
After waiting patiently for 10 days, I received an email from Shiksha.com stating that instead of cashback, they would issue a voucher, which was never mentioned or agreed upon at the time of review submission. This is a blatant case of false advertising and unethical bait-and-switch tactics.
I also found that they do not allow users to delete their own reviews or accounts, which raises serious concerns regarding data privacy and user rights.
What I Request:
Immediate deletion of my review and account from Shiksha.com
Issuance of the promised ₹100 cashback (not a voucher)
Strict action against the platform for misleading students and misusing personal data
This behavior violates consumer trust and is in breach of advertising ethics and data rights under Indian law.
I urge the Consumer Forum to investigate this matter and take strict action to prevent such unethical practices targeting students.
Name: Tarun Tomar
Email: [protected]@gmail.com
Phone: [protected]
City/State: [Meerut, Uttar Pradesh]
Date of Complaint: [23 july 20025]
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