Shivaji Bandgar — Refund amount has not credited in my account

Address:shivaji nagar parbhani
Website:sb

I have cancelled a order on flipkart on 21Sept 2021, immediately got a msg from bw-hdfcbk that
he said my amount has been credited on 2 sept 2021 on the reference no
[protected]in account no ..821 ([protected]) but this aamount has been not credited in y account plz help me for this transaction
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    shivaji nagar parbhani
    India
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