Shivsu Canadian Clear — Non installation of equipments even after 6 years of supply made

Address:

RG WATER INDUSTRIES, VISAKHAPATNAM

Ref: rgw/036/krg [protected]

to
the managing director,
shivsu canadian clear waters ltd,
shivsu one towers, 149,
poonamalle high road,
kilpauk, chennai – 600010

reminder no.25(dtd:[protected]
dear sir,

sub: non installation of machineries even after 6 years – reg.

I am rama gopal from rg water industries, visakhapatnam..

We want to brie[censored] of our greviance from last six years which we have faced continously.

Sir, we purchased one bottling filling machine, one ozonator, one blow mould machine and moulds from your organisation...Even after we paid the amounts for the machinery...The machinery was not supplied even after repeated requests and reminders.

Later they supplied one by one and last they supplied the moulds also.

As we werent sure of getting installation, we have informed your people that we would pay the installation amount after the installation is done.

Later after few months...One gentleman mr. Anjaneyulu(mobile no: [protected]) and other gentle man mr.Murali([protected]/[protected]) claiming them as service engineers of shivsu have taken amount of 60, 000/- from us for installation of both machinery.
After taking the money, , they werent lifting our phones and repeatedly messaging us they are struck somewhere in the field.

Later i called up twice or thrice to your office to inform our greviance and problem...Unfortunately no proper person was responding.

We humbly request with folded hands that kindly take responsibility and please kindly instal the both the machinery as we are paying high interests to the bank which we have taken loan from them..

Until now not even the machinery is installed...We dont know when we can earn on this machinery.

Please provide us your direct mobile number and kindly instruct somebody to do the installation please.

We have sent twice our person to your factory...But he wasnt even allowed inside and at the security small room...He was kept sitting and some person came and answered that no responsible person is available.

Sir, we would provide all the communication we have done earlier and the payments we have paid.

Kindly take immediate action enabling us to get the machinery installed at the earliest.

Thanking you,
yours faithfully,
for rg water industries

(k.Rama gopal)
chief executive.