[Resolved]  Shop CJ — Amount was deducted, but order confirmation is not received

Address:110043
Website:www.shopcj.com

Package contents
In the box 3n jeggings

Seller details
Contact details [protected]
Email id [protected]@gmail.com
Address khasra no.191, near sbi bank, nangli sakrawati, najafgarh, new delhi - 110043

Dear sir,
As per above order has been placed by sanjeev sharma, mail id sanjeev. [protected]@gmail.com mobile no. [protected] on dated 17/04/2017

Delivery address/details
Ritu sharma
Akta enclave room no.-1, lane no.-1, sevelakalan, chandrabani chock. Dehradun, uttarakhand, 248171
Mobile no.-[protected]
Payment made by net banking details are as follows
1) rs 1300.00 (Bill/[protected]/online payment/6097540)
2) rs 1190.00 (Bill/[protected]/online payment/[protected]

Sir,

We have not received any order booking confirmation & delivery schedule. If order is not confirmed please advice regarding refund policy.

Please revert back on mail id. Sanjeev. [protected]@gmail.com

Hope for valuable response from your end.
Regards

Sanjeev sharma
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May 21, 2017
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2017
SHOP CJ Network Customer Care's response
Hi Sanjeev,

As discussed over the call, we request you to share the snapshot of bank statement so that we can check and resolve your issue.
Thanks!

Regards,
ShopCJ India
Complaint comments 

Comments

I have recently ordered Blanc mattress protector set and which had free bed sheet which is dirty and in untidy with dirty spot on it ...I want a replacement of it kindly do the needful ASAP

SHOP CJ Network Customer Care's response, Apr 27, 2017
Verified Support
Dear Customer,

We apologize for the inconvenience caused. Request you to provide us the Order ID or mobile number registered with us, so that we can resolve your issue.
Thanks!

Regards,
ShopCJ India

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