Dear Sir,
I have ordered a Microone Electric Tandoor on 18.10.2015 and the product delivered me on 23.010.2015 in the evening., but after opening the box it is found the handle of the Ist lead are broken into three pieces . I immediately lodged complaint on 26.10.2015 which was registered. No Docket no was given . only a Tel No[protected] was provided to me . I was contacted with the number and the Executive told me to call me back within 24 hours and replaced it., unfortunately, neither any call nor any person contact till date .However, I once again ring today and noticed a missed call ( [protected]) in my mobile No-[protected] came and unable to attend the same due to busy otherwise.and on call back the no, found no response.. The article is useless to me until replaced it properly, Now you are telling me complaint must be done withing two days of delivery which is not the condition of the other telescoping company, it must be 7 days . . I have shopped many time from you now I have a ridiculous experience width you, but during order you will not apprise the condition to the customer . Anyway now I will never purchase anything from Shopcj and request /pursue my relatives /friends and acquaintances not to purchase anything from SHOPCJ/STARCJ who are CHEATER and don!t send any message in my Mobile in future.. I will TWIT this in Facebook..
The particulars are furnished below:
Tracking Docket No[protected]
Order No [protected] dated 18.10.2015
Invoice No[protected]
Delivered on 23.10.2015 evening through Courier Service GATI (SF)
Item - Microne Electric Tndoor.
Mode of Paymenat - COD.Rs 1894/-
With Regret Was this information helpful? |
I have ordered a Microone Electric Tandoor on 18.10.2015 and the product delivered me on 23.010.2015 in the evening., but after opening the box it is found the handle of the Ist lead are broken into three pieces . I immediately lodged complaint on 26.10.2015 which was registered. No Docket no was given . only a Tel No[protected] was provided to me . I was contacted with the number and the Executive told me to call me back within 24 hours and replaced it., unfortunately, neither any call nor any person contact till date .However, I once again ring today and noticed a missed call ( [protected]) in my mobile No-[protected] came and unable to attend the same due to busy otherwise.and on call back the no, found no response.. The article is useless to me until replaced it properly, Now you are telling me complaint must be done withing two days of delivery which is not the condition of the other telescoping company, it must be 7 days . . I have shopped many time from you now I have a ridiculous experience width you, but during order you will not apprise the condition to the customer . Anyway now I will never purchase anything from Shopcj and request /pursue my relatives /friends and acquaintances not to purchase anything from SHOPCJ/STARCJ who are CHEATER and don!t send any message in my Mobile in future.. I will TWIT this in Facebook..
The particulars are furnished below:
Tracking Docket No[protected]
Order No [protected] dated 18.10.2015
Invoice No[protected]
Delivered on 23.10.2015 evening through Courier Service GATI (SF)
Item - Microne Electric Tndoor.
Mode of Paymenat - COD.Rs 1894/-
With Regret