Shop CJ — Informed about defective product and cancelled it, but no response.

Address:Bangalore, Karnataka, 560098
Website:www.shopcj.com

My order number is[protected], in which I had to receive the following: 4Burner Black Gas Stove + pococina 6 Pc Cookware Set+ 24PCS S.S (BLR).

But I received a defective piece of 4Burner Black Gas Stove(the rings below the burner were RUSTED) and 24PCS S.S (BLR)(only 22PCS were provided, 2 pieces were missing).

I had received the product around 28th December and I complained about the defective product and the missing PCS. I was delivered a different stove but the product was again defective, the rings below the burner were defective and rusted. And I never received the 2PCS of the gift missing products. I raised a complaint again now to cancel the product and requested to return my money, I raised a complaint on 6th Jan 12th Jan and many more, I havent received a call back yet, and I am really frustrated. They have not even taken back the defective product and have not refunded the money, I cant use the defective product and I have lost 6000 money for this. Please help.
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Hi Tejus,

We hope we have resolved your issue, thanks for connecting with us, hope we get to serve you soon.

Thanks!

Regards,
Shop CJ India

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