[Resolved] Shop CJ — Lotto combo offer (Low quality and size issue - need refund) | |||||
I ordered a combo offer from SHOP CJ TV advertisement but when I received the order, It was not so good as shown in the advertisement . The shoes are not properly finished, There are threads coming out of them. Also I have issue in the size of t-shirts, The large size of t-shirts is not even equal to medium one. I called the SHOP CJ, but it was very disappointed for me when one of their customer executive said that the order can not be taken back if it is delivered. How ever I again called them up and then they told me to send the pictures of the product to their mail id, I did that too. Even After Sending the pictures I didn't got any response from their side. I again called them up, then they told me after checking the email at that time that you will get a call regarding initiating the refund process by asking my bank details. I request you to please help me get my refund. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. | |||||
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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we're sorry to hear that. Your feedback is important to us. Could you please share your order details so we can find out what went wrong there? Be rest assured that we'll solve it at the earliest. Thank You.