[Resolved]  Shop CJ Network — Bed matters

Address:Rampur, Uttar Pradesh, 244901

I have order bed protector in rs999+ 149 shipping charge in 16/12/2016. Now I have receiver my parcel. When I opened my parcel only protector no pillow cover inside the beg. I want to complaine for my oorder because pillow cover not present please send my pillow cover then I cancelled my order

Your Shop CJ shipment with AWB Number[protected] & Order no. [protected] is out for delivery.
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Jan 23, 2017
Complaint marked as Resolved 
SHOP CJ Network customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2016
SHOP CJ Network Customer Care's response
Hi Shivani,

As discussed over the call, we have taken return request and shared the details with concerned department, requesting you to get back to us after the product is picked and also, do share the snapshot of the reverse pick up receipt.

Regards,
ShopCJ India
Complaint comments 

Comments

Size not fitted ...too small...i placed brown colour ..but i
Received blue clr...i want to return my product
SHOP CJ Network Customer Care's response, Dec 24, 2016
Verified Support
Hi Customer,

We apologize for the inconvenience caused. Request you to provide us the Order ID or mobile number registered with us, so that we can resolve your issue.

Regards,
ShopCJ India
I have purchased miracle cleaner worth RS 399 +shipping charges =458 on 15th of Dec.but did not receive any mail or message regarding the order confirmation. Txn#[protected]
SHOP CJ Network Customer Care's response, Dec 24, 2016
Verified Support
Hi Pallishree,

We apologize for the inconvenience caused. We request you to share your updated bank statement and your registered mobile number on our Email address response@shopcj.com, so we can assist you at the earliest.

Regards,
ShopCJ India

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