[Resolved] Shop CJ Network — Blanc printed mattress protector | |||
That mattress protector didnt have the quality as per described in the TV advertisment. It was very poor. So I thought of returning the product and call customer care of Shopcj7. First they they have transferred my calls to series of persons and no one has responded to my return request. Finally a lady answered that we will not be able to return the product, as we have delivered the right product. Right product they meant is you have ordered Blanc Mattress Protector and they have delivered Blanc Mattress Protector only. They dont bother about what they have sold by doing false advertisment and customer is not liking the product, thats why he/she want to return the product. My PVC mattress protector which I have bought in 200 rs is far better than the Blanc Mattress protector which I have bought for Rs 1098. Even I have not found any reviews for that mattress protector later I got to know about this why there are no reviews. I have submit the review of this mattress protector as bad, there I found that the review will be directed to admin, if he she founds it to be good then they will show. In bad reviews they will simply reject the reviews. Was this information helpful? | |||
May 10, 2017 Complaint marked as Resolved SHOP CJ Network customer support has been notified about the posted complaint. Verified Support Aug 18, 2016 SHOP CJ Network Customer Care's response Dear Customer, Thank you for Your Feedback. We are unable to trace your Order details with the information in this e mail. We request you to help us with your Order Number / telephone number registered with us at the time of placing the order so that we can investigate this further. You can also reach us at[protected] and our shopping consultant would be happy to assist you. Regards, Customer Service Shop CJ Network India Pvt. Ltd. | |||
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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